Overall: Beautiful resort, good value for points – but I couldn’t get past the security issues
Pros: Amenities on the property; amazing bathroom and shower in the room
Cons: Want someone peering into your bathroom window?
We paid: $1,182 for 3 nights including a $39 daily “resort fee”
Could have paid: 20,000 Hyatt points per night (~1.97 cents per point)
How to stay here without paying full price:
- Get the Hyatt credit card and link it to your account. You can also get a card that earns Chase Ultimate Rewards points such as the Chase Sapphire Preferred Card and set it up to link to your Hyatt account.
- Hit the minimum spend required to reach your bonus – as of this writing:
- $3K spend on the Hyatt credit card in the first 3 months gives you 25,000 Hyatt points; AND
- $6K spend in 6 months (total) gives you another 25,000 Hyatt points;
- $4K for the Chase Sapphire Preferred card gives you 60,000 Chase Ultimate Rewards points.
- Wait for your bonus points to land in your Hyatt account. Transfer points from Chase Ultimate Rewards to your Hyatt account as necessary.
- Once your bonus points/nights hit your Hyatt account, search the app or website for award availability. Standard Nights at the Andaz Scottsdale Resort are 20,000 points per night. This is a Category 5 hotel, so “free night” awards cannot be applied.
- Book online through the Hyatt app or website.
- For a full guide, see my 5-step Guide to Booking Hyatt Hotels for Free.
Full review – Andaz Scottsdale Resort
I stayed at the Andaz Scottsdale Resort for 3 nights on a work trip, and the property is absolutely stunning. It’s a spread-out resort, with “bungalow” style rooms that are standalone buildings. It was actually hard to figure out where to tell the Uber to drop me off.
Upon check-in, I was handed a “welcome cocktail” similar to a Moscow Mule. Very tasty. They also offered me to choose some free snacks, which was a nice touch. I chose the “nut sack,” which led to some predictable comments from colleagues.
My room at the Andaz Scottsdale Resort
I got an upgrade due to my Discoverist status. I received a “Saarinen King Studio” bungalow, which was very spacious, especially the shower. Note: I took these pictures at night with the shades drawn, since these are stand-alone bungalow buildings!
The bed was very comfortable with plenty of fluffy pillows, with salt-water taffy next to the bed:
That’s one neat thing about Andaz hotels: They provide free snacks in the minibar! Or at least, some of the items are typically free. I made a beeline to the minibar area to check them out of course:
Of course I broke into the complimentary snacks right away. And here’s a downside to this hotel: Some of the snacks are free, but they won’t get replaced each day if you eat them. I was there for 3 days and ate my free chocolate bars and water on the first day. After that, they never replaced the items again!
The bathroom was enormous. The shower had dual shower-heads, but it should be noted: No bathtub.
Wow, that shower. Yes, the water pressure was great. But what immediately struck me was how bright it was inside, and how dark it was outside….and how there were NO shades whatsoever anywhere. Which brings me to….
Security issues at the Andaz Scottsdale Resort
As soon as I walked through the bathroom, I jumped back as I realized people could probably see in through the back door.
ALSO, the back door wasn’t even locked when I checked in. It has a tiny button lock, not a deadbolt, it’s clear glass, and it was NOT LOCKED.
I opened the back door and was greeted by an otherwise lovely patio:
This really freaked me out, guys. Now it’s true, in order to see into my bathroom, you’d have to walk straight up to that wall. But see that building right behind that wall? Yeah, it’s another guest bungalow, like 15 feet away. And that wall is only about five feet tall, so it’s not hard to peer over.
I thought I was the only one worried about this. But then I talked to a colleague who got the same room upgrade I did, and she mentioned this issue straight off the bat.
Anyone can wander on the property without checking in at the “front desk” building first. These are spread-out bungalows. To break in, just:
- Walk up to five-foot patio wall and see if anyone looks like they’re inside. If yes, then pretend you’re a guest at the next bungalow over.
- If no one appears to be inside, scale the five-foot wall. You can even use one of the many provided pieces of patio furniture to give yourself a boost.
- Open the unlocked bathroom door. Or if it’s locked, pick the tiny button lock. Or quietly break the flimsy glass and turn the door handle.
K, I know I’m probably being paranoid here. I also know that hackers can get into hotel rooms. But do we really want to worry about keycards getting hacked, AND fail the very basics of physical security?
Amenities on the Property
The Andaz Scottsdale Resort is, well, a resort property. They charge $39 plus tax for a “resort fee.” I took pictures of all that it includes here:
Many of these amenities are already included in your typical stay. However, the “Complimentary Tesla house car” was cool. We tried to use it to go to a nearby restaurant. Too bad it was in use – probably by another group of my colleagues – and they drove us in a regular car instead. Some colleagues used the “exclusive yoga classes,” but that’s not really for me.
The hotel provided info about the upcoming classes and events too:
The Andaz Scottsdale Resort’s own restaurant, Weft & Warp, was pretty good. I thought the patio with the fire pit was a highlight for the property:
I really didn’t have time to use the fitness center on this work trip. But, I heard it was very nice and boasted a good pool too. Here’s a hotel-provided pic:
Value per point
Including the resort fee, this stay provided a value of about 1.97 cents per Hyatt point. TPG currently values Hyatt points at 1.7 cents and Chase Ultimate Rewards at 2.0 cents, so you’re getting a good or reasonable value for your points here.
Bottom Line
This is a lovely property and I really hate to say this but…. I just can’t feel safe here. I’m glad I was here with a bunch of colleagues I know. We basically took over the whole Andaz Scottsdale Resort. Thankfully, we all had a laugh over how easy it would be to break into each other’s rooms, and yet we all managed to respect each other’s privacy and property.
Am I being too sensitive about all of this? Probably. Seriously though, I felt uncomfortable showering here. There’s no way I’d be comfortable staying with my spouse.
Do YOU think I’m overreacting about the security issues?!